Covid 19 Update for patients attending appointments March 23rd to March 30th 2020

Due to the Covid-19 virus the main automatic entrance door to the building will be closed. 

 

Please use the keypad on the right hand side of the main door to let our reception staff know you have arrived by keying in number 21 and pressing the bell button (bottom right). You should hear an audible sound of the buzzer, if not please press again. 

 

Before you are able to enter the building you will be asked if you or anyone in your household are well and have not been experiencing a continuous cough and or fever. 

 

Once you have confirmed that you are not experiencing any symptoms our staff will come down, open the automatic doors and bring you up to the reception room to await collection by Mr Craig Fowlie for your appointment. 

 

Furniture in rooms, pay machines, tablets and patient beds are being cleaned between clients so please accept out apologies if you have to wait longer than usual for your appointment. Hand gel and washing facilities are available in the clinic for you to use at any time ( see previous Blog for more details on current hygiene protocols). 

 

There is no cancellation fee for any client who prefers or chooses not to come to their appointment given the current situation. 

 

We are currently looking at providing remote assistance for clients at home if needed, so keep checking our blog for further updates on this. We already send exercise videos and message many of our clients via whatsapp.  

 

Any problems, please call our main phone number 01206 579631.