Tel: 01206 579631 

Posts from March 2020

Following the recent announcement by the Government tonight and decisions made by our professional Governing bodies today, we have been advised to cease all face to face consultations with clients apart from those who we may identify as requiring emergency treatment and onward referral or who have recently had surgery and require early stage rehabilitation. 
FromTuesday 24th March Colchester Physiotherapy and Sports Injury Clinic will only be available to do remote consultations ( further information with regard to this is posted below). 
We will be emailing all our current clients over the next couple of days and outlining their options for ongoing treatment. 
It is extremely important that at this time we abide by the guidance that we have been given by Government and think of our colleagues, friends, families and particularly those who are already working hard in the NHS. 
Due to the Covid-19 virus the main automatic entrance door to the building will be closed. 
Please use the keypad on the right hand side of the main door to let our reception staff know you have arrived by keying in number 21 and pressing the bell button (bottom right). You should hear an audible sound of the buzzer, if not please press again. 
Before you are able to enter the building you will be asked if you or anyone in your household are well and have not been experiencing a continuous cough and or fever. 
Once you have confirmed that you are not experiencing any symptoms our staff will come down, open the automatic doors and bring you up to the reception room to await collection by Mr Craig Fowlie for your appointment. 
Furniture in rooms, pay machines, tablets and patient beds are being cleaned between clients so please accept out apologies if you have to wait longer than usual for your appointment. Hand gel and washing facilities are available in the clinic for you to use at any time ( see previous Blog for more details on current hygiene protocols). 
There is no cancellation fee for any client who prefers or chooses not to come to their appointment given the current situation. 
We are currently looking at providing remote assistance for clients at home if needed, so keep checking our blog for further updates on this. We already send exercise videos and message many of our clients via whatsapp.  
Any problems, please call our main phone number 01206 579631. 
Since the 14th of March, current guidance for secondary health care workers is that provided we remain non-symptomatic and follow steps outlined by the Department of Health and Social Care (COVID 19 Guidance for infection prevention and control in healthcare settings) we are able to continue to administer physiotherapy on patients who do not have symptoms or have not been required to self isolate. 
Waiting room chairs and patient beds as well as any object that is required to be used in treatment and or waiting rooms are being disinfected between patients. Alcohol gel and hand washing facilities are freely available whenever you require them. Our cleaning and hygiene logs are available upon request.  
There will be no late cancellation fees for any patient who has become ill or required to self isolate. We will update this blog regularly as government guidance dictates. 
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