Tel: 01206 579631 
Email: info@physioreallyhelps.com 
 
 
As prevalence of Covid 19 in the community decreases it is now possible to consider face to face treatment subject to a risk assessment and triage of your condition before you attend the clinic. This can be done over the phone prior to your appointment. 
The possibility of having a face to face consultation needs to be carefully considered by both the patient/client and the treating physiotherapist. 
As our client we need to inform you that in the current environment leaving your home is likely to increase the risk of being exposed to Covid 19. You must also be aware that although the majority of people who contract Covid 19 recover there are groups of people within the population that are at higher risk of suffering more severe symptoms if they develop Covid 19. The NHS defines 2 risk groups for Covid 19, High risk and Moderate risk (for more detailed info on these groups please see link https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/whos-at-higher-risk-from-coronavirus/ ) . 
 
 
High risk or extremely clinically vulnerable patients 
 
If you are classed as High Risk you would have received a letter from the NHS at the start of lockdown advising you to stay at home for 12 weeks. 
Currently our preferred choice of consultation for this group is remote consults as the close proximity that can be required (within 2 metres) during face to face treatment would increase the risk of you coming in to contact with Covid 19 if the therapist had unknowingly become exposed to and been infected by Covid 19. Our use of PPE and Infection Control procedures as per Government Guidance would help mitigate this risk. 
Exceptions will be made in cases where the shielding period has been completed and the client and therapist feels the benefit of face to face treatment outweighs the risk of becoming exposed to Covid 19 (please note as active prevalence rates reduce, risk of exposure reduces) 
 
Moderate risk or clinically vulnerable patients
 
People who are classed at moderate risk or clinically vulnerable will not have received a letter. This group includes people who; 
• are 70 or older 
• are pregnant 
• have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis) 
• have heart disease (such as heart failure) 
• have diabetes 
• have chronic kidney disease 
• have liver disease (such as hepatitis) 
• have a condition affecting the brain or nerves (such as Parkinson's disease, Motor Neurone disease, Multiple Sclerosis or Cerebral Palsy) 
• have a condition that means they have a high risk of getting infections 
• are taking medicine that can affect the immune system (such as low doses of steroids) 
• are very obese (a BMI of 40 or above) 
 
 
As the prevalence of Covid 19 continues to decrease in the community we are happy to consider face to face consultations for this group subject to a risk assessment and triage via phone or video link where we can discuss the benefits of both remote or face to face treatment in relation to your condition versus the risk of exposure to Covid 19 and the potential for more severe symptoms being experienced if you were to contract Covid 19. We continue to use PPE and follow current guidelines on infection control to mitigate the risk of exposure to Covid 19. 
 
Patients considered as being not clinically vulnerable. 
 
Face to face treatment can now be considered, however for new patients a remote risk assessment via Telephone, WhatsApp, Skype or Zoom will be required to determine whether the benefits of face to face treatment outweighs the risk of you becoming exposed to Covid 19 and the likelihood that you would suffer severe symptoms from the virus. 
 
Patients who are considered not clinically vulnerable but have people in their household that are. 
 
It is important to consider other more vulnerable people in your household and the risks that would be incurred by them if you were to become infected with Covid 19. 
 
How to arrange a face to face consult 
 
From reading the information above, if you feel you may benefit and are eligible for face to face treatment under current guidance, please contact us or book online. 
Please note as Government guidance changes and prevalence of Covid 19 decreases we will follow the advice provided by our Governing bodies and change our face to face consultation policy accordingly. 
Regular updates will be available via our blog page on our website www.colchesterphysiotherapy.com 
 
Kind regards 
The Admin Team 
Colchester Physiotherapy and Sports Injury Clinic 
Craig Fowlie and Associates Limited 
 
North Colchester Business Centre, 340 The Crescent, Colchester CO4 9AD 
01206 579631 
 
www.physioreallyhelps.com 
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